Client Device Alerts

4 min

Introduction

Client device alerts raise awareness about errors encountered by wired and wireless devices

RADIUS Errors

This alert is generated when multiple client devices are encountering RADIUS errors. The alert is automatically closed when no devices are encountering RADIUS errors.

Alert Text	Number of impacted clients: 5% <= %clients < 10%+:< # number> of clients attempting to do RADIUS authentication in the last “15mins” encountered radius failures at for <x hrs/mins Number of impacted clients: 10% <= %clients < 25%+:< # number> of clients (>10%) attempting to do RADIUS authentication in the last “15mins” encountered radius failures at for <x hrs/mins Number of impacted clients: 25 %+:< # number> of clients (>25%) attempting to do radius authentication in the last “15mins” encountered radius failures at for <x hrs/mins
Recommended Action	Click on the alert to get a list of all devices encountering RADIUS failures Fix the condition shown in the "Error" field.

DNS Errors

This alert is generated when multiple client devices are encountering RADIUS errors. The alert is automatically closed when no devices are encountering RADIUS errors.

Alert Text	Number of impacted clients: 5% <= %clients < 10%+:< # number> of clients attempting to do DNS failures in the last “15mins” encountered radius failures at for <x hrs/mins Number of impacted clients: 10% <= %clients < 25%+:< # number> of clients (>10%) attempting to do DNS failures in the last “15mins” encountered radius failures at for <x hrs/mins Number of impacted clients: 25 %+:< # number> of clients (>25%) attempting to do DNS failures in the last “15mins” encountered radius failures at for <x hrs/mins
Recommended Action	Click on the alert to get a list of all devices encountering DNS failures Fix the condition shown in the "Error" field.

DHCP Errors

This alert is generated when multiple client devices are encountering DHCP errors. The alert is automatically closed when no devices are encountering DHCP errors.

Alert Text	Number of impacted clients: 5% <= %clients < 10%+:< # number> of clients attempting to do DHCP failures in the last “15mins” encountered radius failures at for <x hrs/mins Number of impacted clients: 10% <= %clients < 25%+:< # number> of clients (>10%) attempting to do DHCP failures in the last “15mins” encountered radius failures at for <x hrs/mins Number of impacted clients: 25 %+:< # number> of clients (>25%) attempting to do DHCP failures in the last “15mins” encountered radius failures at for <x hrs/mins
Recommended Action	Click on the alert to get a list of all devices encountering DHCP failures Fix the condition shown in the "Error" field.