Configured device with Wired 802.1X, not able to connect

nile supports both wireless and wired 802 1x connections 1\ verify if there any dot1x authentication attempts from client side by checking device list from nile portal we could see particular client logs event devices devices list how to get mac address of device a navigate to control panel\network and internet\network connections b right click to wired adapter and click to status windows ethernet properties c on ethernet status window click on details windows ethernet properties d mac address of device will be listed as physical address windows ethernet properties 2 if there are no devices found for that particular mac address , that means there is no dot1x authentication attempts from client side and by default that particular device connected to nile switch port will fall to mab approval page devices devices info not found navigate to settings > mab we could see that mac address we testing is pending mab approval that confirms that dot1x was not initiated from client side and we will need to verify dot1x configuration settings access management 3\ verify 802 1x supplicant configuration from client side client could be running different variety of dot1x supplicants like \ windows native supplicant \ cisco anyconnect \ mac osx native supplicant (please check vendor documentation for particular supplicant configuration) in our particular example, out pc client is windows pc and should be running windows native dot1x supplicant a from wired adapter properties we could check if there authentication tab is available as you could see authentication tab is missing, that means our wired dot1x service is not running windows ethernet properties b from pc start > services, we need to enable wired autoconfig service by clicking start as result we could see authentication tab in our wired adapter properties to configure dot1x authentication windows ethernet properties 4\ verify dot1x supplicant configuration on this particular example, we will have eap peap(eap mschap v2) password based authentication configured windows supplicant config from settings, selecting secure password (eap mschap v2) windows supplicant config from advance settings we have selected user authentication only windows supplicant config 5\ checking back nile portal to see dot1x authentication from nile portal device list, we see user connection by clicking to user link we could check details and events devices device info client connection details and events, where we could see client information, event details and timeframe as we could see, dot1x authentication was success this time devices device events