Monitoring and Troubleshooting
Wireless Connections
How to access "my.nilesecure.com"
2min
To access my.nilesecure.com, please follow the below steps:
- Connect to any Wireless SSID within the Nile environment.
- From your PC/Laptop/Mobile, open a browser and type "my.nilesecure.com " and click enter.
- You will be able to see various information like the below screenshot.
This page will have the following information:
- Video conferencing signal quality of your PC/Laptop/Mobile.
- Wireless Signal strength
- Reachability from your device to the internet.
- Option to test your device Speed.
- Device location.
- Application level reach
There is an advanced option available as seen below:
Whenever you face any wireless issues on your end device, please attach the above information with the advanced option enabled from your device as a screenshot on the ticket.
Updated 25 Jul 2024
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