Monitoring and Troubleshooting
Wireless Connections

How to access "my.nilesecure.com"

2min

To access my.nilesecure.com, please follow the below steps:

  1. Connect to any Wireless SSID within the Nile environment.
  2. From your PC/Laptop/Mobile, open a browser and type "my.nilesecure.com " and click enter.
  3. You will be able to see various information like the below screenshot.
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This page will have the following information:

  1. Video conferencing signal quality of your PC/Laptop/Mobile.
  2. Wireless Signal strength
  3. Reachability from your device to the internet.
  4. Option to test your device Speed.
  5. Device location.
  6. Application level reach

There is an advanced option available as seen below:

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Whenever you face any wireless issues on your end device, please attach the above information with the advanced option enabled from your device as a screenshot on the ticket.