Nile Service Deployment Steps

step 1 create your nile portal account and create sites get started by setting up your nile portal account, your central hub for managing nile access service \# actions details owner 1 welcome email the customer will receive a welcome email from their dedicated service delivery manager (sdm), who will be their primary point of contact throughout the deployment process nile staff 2 registration simply click the link in the email to complete a brief registration form , set up your organization's tenant, and create your login credentials customer 3 approval upon approval, the customer will receive an email from nile with instructions to set up your password nile staff 4 invite team members from the nile portal , the customer can add additional members from their organization customer 5 setup service areas setup service areas in the nile portal, specifying the sites, buildings, and floors where the nile access service will be deployed customer step 2 site discovery, cabling and shipping each service begins with a complete, high performance design based on your unique needs \# actions details owner 1 site discovery scheduling once the customer configures service areas in the nile portal, the nile service delivery manager (sdm) will contact the customer to schedule an on site discovery for wired and wireless a preferred partner of nile will perform these site discovery activities nile staff 2 site discovery for wired and wireless after scheduling, nile's preferred partner will perform the on site data gathering and wireless site surveys, collecting essential information for the deployment plan partner 3 deployment plan based on the survey findings, nile will provide a detailed deployment plan for access points (aps), specifying placement and requirements nile staff 4 cabling after receiving the deployment plan, the customer is responsible for ensuring site readiness by arranging copper (cat6a) cabling for access points and fiber (mmf/smf) cabling between network closets to prepare for the installation phase customer 5 bom and shipping nile will create a bill of materials (bom) that lists all required equipment according to nile’s performance standards once finalized, nile will arrange for shipment and provide tracking information to the customer nile staff 6 installation scheduling the nile sdm will coordinate the installation schedule, working with the partner and the customer to confirm timing and finalize on site installation plans sdm 3\ customer readiness for installation to ensure a seamless installation of your nile access service, please ensure your environment is fully prepared by reviewing key architecture and setup details complete the setup of your router/firewall and nile portal ahead of the scheduled installation day to enable a smooth migration \# actions details owner 1 nile service block architecture familiarize yourself with nile’s service block architecture, understanding the distinctions between core and context elements within the network customer/ partner 2 network migration prepare for the network migration by learning about nile’s layer 3 architecture, which eliminates the need for traditional vlans review the migration process page to effectively plan and streamline your network transition customer/ partner 3 routing & firewall configuration configure your router and firewall for seamless integration with nile, and refer to vendor specific integration guides as needed customer/ partner 4 nile portal setup configure your wireless ssids and set up mac authentication for wired devices to allow for immediate testing once the nile service block is activated customer/ partner 4\ nile service block (nsb) activation nile’s partner will activate the nile service block (nsb) and complete the activation process to ensure full connectivity across the network \# actions details owner 1 nile service block (nsb) activation nile’s installation partner will activate the nile gateways, and other nile elements at your site to establish comprehensive coverage and optimal performance partner 2 nile testing & deviations after installation, nile will conduct comprehensive testing to ensure the infrastructure meets our high performance standards if any deviations from expected standards are identified, nile will document these and promptly notify both the partner and the customer, addressing issues as needed to ensure smooth operation and streamline your network transition nile staff 3 customer device testing the customer can begin testing both wireless and wired client devices for connectivity this includes connecting essential equipment, such as cameras and printers, to confirm network access and performance across all devices customer/ partner 4 customer success manager assignment after deployment is complete, a dedicated nile customer success manager (csm) will be assigned as the primary contact for ongoing support, ensuring the service continues to meet the customer’s needs effectively nile staff