Nile Service Deployment Steps

4min

Step 1: Create your Nile Portal account and create sites
Get started by setting up your Nile Portal account, your central hub for managing Nile Access Service.
#
Actions
Details
Owner
1 
Welcome Email
The customer will receive a welcome email from their dedicated Service Delivery Manager (SDM), who will be their primary point of contact throughout the deployment process
Nile Staff
2
Registration
Simply click the link in the email to complete a brief registration form, set up your organization's tenant, and create your login credentials
Customer
3
Approval
Upon approval, the Customer will receive an email from Nile with instructions to set up your password
Nile Staff
4
Invite Team Members
From the Nile Portal, the customer can add additional members from their organization
Customer
5
Setup Service Areas
﻿Setup Service Areas in the Nile Portal, specifying the sites, buildings, and floors where the Nile Access Service will be deployed. 
Customer
﻿
Step 2: Site Discovery, Cabling and Shipping
Each service begins with a complete, high-performance design based on your unique needs.
#
Actions
Details
Owner
1 
Site Discovery Scheduling
Once the customer configures service areas in the Nile Portal, the Nile Service Delivery Manager (SDM) will contact the customer to schedule an on-site discovery for wired and wireless. A preferred partner of Nile will perform these site discovery activities
Nile Staff
2
Site Discovery for wired and wireless
After scheduling, Nile's preferred partner will perform the on-site data gathering and wireless site surveys, collecting essential information for the deployment plan
Partner
3
Deployment Plan
Based on the survey findings, Nile will provide a detailed deployment plan for Access Points (APs), specifying placement and requirements
Nile Staff
4
Cabling
After receiving the deployment plan, the customer is responsible for ensuring site readiness by arranging copper (CAT6A) cabling for Access Points and fiber (MMF/SMF) cabling between network closets to prepare for the installation phase
Customer
5
BoM and Shipping
Nile will create a Bill of Materials (BoM) that lists all required equipment according to Nile’s performance standards. Once finalized, Nile will arrange for shipment and provide tracking information to the customer
Nile Staff
6
Installation Scheduling
The Nile SDM will coordinate the installation schedule, working with the partner and the customer to confirm timing and finalize on-site installation plans
SDM
3. Customer Readiness for Installation
To ensure a seamless installation of your Nile Access Service, please ensure your environment is fully prepared by reviewing key architecture and setup details. Complete the setup of your router/firewall and Nile Portal ahead of the scheduled installation day to enable a smooth migration
#
Actions
Details
Owner
1 
Nile Service Block Architecture
Familiarize yourself with Nile’s Service Block Architecture, understanding the distinctions between core and context elements within the network
Customer/ Partner
2
Network Migration
Prepare for the network migration by learning about Nile’s Layer 3 architecture, which eliminates the need for traditional VLANs. Review the Migration Process page to effectively plan and streamline your network transition
Customer/ Partner
3
Routing & Firewall Configuration
Configure your router and firewall for seamless integration with Nile, and refer to vendor-specific integration guides as needed
Customer/ Partner
4
Nile Portal Setup
Configure your Wireless SSIDs and set up MAC Authentication for wired devices to allow for immediate testing once the Nile Service Block is activated
Customer/ Partner
4. Nile Service Block (NSB) Activation 
Nile’s partner will activate the Nile Service Block (NSB) and complete the activation process to ensure full connectivity across the network.
#
Actions
Details
Owner
1 
Nile Service Block (NSB) Activation
Nile’s installation partner will activate the Nile Gateways, and other Nile elements at your site to establish comprehensive coverage and optimal performance
Partner
2
Nile Testing & Deviations
After installation, Nile will conduct comprehensive testing to ensure the infrastructure meets our high-performance standards. If any deviations from expected standards are identified, Nile will document these and promptly notify both the partner and the customer, addressing issues as needed to ensure smooth operation. and streamline your network transition
Nile Staff
3
Customer Device Testing
The customer can begin testing both wireless and wired client devices for connectivity. This includes connecting essential equipment, such as cameras and printers, to confirm network access and performance across all devices
Customer/ Partner
4
Customer Success Manager Assignment
After deployment is complete, a dedicated Nile Customer Success Manager (CSM) will be assigned as the primary contact for ongoing support, ensuring the service continues to meet the customer’s needs effectively
Nile Staff
﻿

#	Actions	Details	Owner
1	Welcome Email	The customer will receive a welcome email from their dedicated Service Delivery Manager (SDM), who will be their primary point of contact throughout the deployment process	Nile Staff
2	Registration	Simply click the link in the email to complete a brief registration form, set up your organization's tenant, and create your login credentials	Customer
3	Approval	Upon approval, the Customer will receive an email from Nile with instructions to set up your password	Nile Staff
4	Invite Team Members	From the Nile Portal, the customer can add additional members from their organization	Customer
5	Setup Service Areas	Setup Service Areas in the Nile Portal, specifying the sites, buildings, and floors where the Nile Access Service will be deployed.	Customer

#	Actions	Details	Owner
1	Site Discovery Scheduling	Once the customer configures service areas in the Nile Portal, the Nile Service Delivery Manager (SDM) will contact the customer to schedule an on-site discovery for wired and wireless. A preferred partner of Nile will perform these site discovery activities	Nile Staff
2	Site Discovery for wired and wireless	After scheduling, Nile's preferred partner will perform the on-site data gathering and wireless site surveys, collecting essential information for the deployment plan	Partner
3	Deployment Plan	Based on the survey findings, Nile will provide a detailed deployment plan for Access Points (APs), specifying placement and requirements	Nile Staff
4	Cabling	After receiving the deployment plan, the customer is responsible for ensuring site readiness by arranging copper (CAT6A) cabling for Access Points and fiber (MMF/SMF) cabling between network closets to prepare for the installation phase	Customer
5	BoM and Shipping	Nile will create a Bill of Materials (BoM) that lists all required equipment according to Nile’s performance standards. Once finalized, Nile will arrange for shipment and provide tracking information to the customer	Nile Staff
6	Installation Scheduling	The Nile SDM will coordinate the installation schedule, working with the partner and the customer to confirm timing and finalize on-site installation plans	SDM

#	Actions	Details	Owner
1	Nile Service Block Architecture	Familiarize yourself with Nile’s Service Block Architecture, understanding the distinctions between core and context elements within the network	Customer/ Partner
2	Network Migration	Prepare for the network migration by learning about Nile’s Layer 3 architecture, which eliminates the need for traditional VLANs. Review the Migration Process page to effectively plan and streamline your network transition	Customer/ Partner
3	Routing & Firewall Configuration	Configure your router and firewall for seamless integration with Nile, and refer to vendor-specific integration guides as needed	Customer/ Partner
4	Nile Portal Setup	Configure your Wireless SSIDs and set up MAC Authentication for wired devices to allow for immediate testing once the Nile Service Block is activated	Customer/ Partner

#	Actions	Details	Owner
1	Nile Service Block (NSB) Activation	Nile’s installation partner will activate the Nile Gateways, and other Nile elements at your site to establish comprehensive coverage and optimal performance	Partner
2	Nile Testing & Deviations	After installation, Nile will conduct comprehensive testing to ensure the infrastructure meets our high-performance standards. If any deviations from expected standards are identified, Nile will document these and promptly notify both the partner and the customer, addressing issues as needed to ensure smooth operation. and streamline your network transition	Nile Staff
3	Customer Device Testing	The customer can begin testing both wireless and wired client devices for connectivity. This includes connecting essential equipment, such as cameras and printers, to confirm network access and performance across all devices	Customer/ Partner
4	Customer Success Manager Assignment	After deployment is complete, a dedicated Nile Customer Success Manager (CSM) will be assigned as the primary contact for ongoing support, ensuring the service continues to meet the customer’s needs effectively	Nile Staff

Updated 30 Oct 2024

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