Monitoring and Troubleshooting
Nile Service Block

Access Point Details

11min

Overview

The Nile Access Service provides a detailed Access Point (AP) management and monitoring interface within the Nile Portal. This feature enables IT administrators and network managers to efficiently oversee, troubleshoot, and maintain their wireless network infrastructure. By offering comprehensive AP information, the Nile Portal enhances network visibility, simplifies troubleshooting, and improves overall network management.

Accessing AP Details

  • Navigate to the "Device" page in the Nile Portal.
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  • Click on any "Wireless Device" to view its details.
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  • Scroll down to the Heat Map section.
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  • Click on "Access Point" to see its details.
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Quick Tooltip Information

Hover over an AP icon to view a quick tooltip with basic information. The tooltip provides at-a-glance information about an AP:

  • AP Name
  • Serial Number
  • AP Status (color-coded for online/offline)
  • Band Channel
  • Channel Utilization Per Band (percentage)
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Detailed AP Information

Clicking on an AP icon reveals a comprehensive set of details:

Attribute

Description

AP Status

Online or Offline status (color-coded)

AP Name

Designated name of the AP

Serial Number

Unique identifier for the AP

Up Time

Operational duration (format: XX days YY hrs ZZ mins)

SW Version

Current AP software version

Last Reboot Reason

Cause of the most recent AP restart

Last Reboot Time

Timestamp of the last reboot

Last Seen

Timestamp of the last seen

Location

Location of the AP

Link Speed

Up link Speed of the AP

Switch Name

Switch Name with which the AP is connected to.

Switch Port

Switch Port with which the AP is connected to.

Serial Number

Switch Serial Number with which the AP is connected to.

Open Alerts

Open Alerts corresponding to the AP.

Band Channel

Assigned channel for each radio

Channel Utilization Per Band

Percentage of channel usage per radio

Transmit Power of Radios

Power output per radio (in dBm)

Viewing All APs

To access a comprehensive view of all APs:

  • Open the detailed slide-in panel for any AP.
  • Click the "See All APs" option at the bottom of the panel.
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  • A new page will open, displaying detailed information for all APs.
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  • For easier navigation, one can select Site, Building, or Floor to view the AP details specific to that location.
  • To see details of any particular AP, click on that AP.
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Benefits of AP Management and Monitoring

  1. Enhanced Troubleshooting: Quickly identify and diagnose issues related to specific APs or areas of the network.
  2. Improved Network Visibility: Gain a comprehensive view of the wireless infrastructure's status and performance.
  3. Efficient Management: Easily track firmware versions, uptime, and connected devices across all APs.
  4. Proactive Maintenance: Monitor channel utilization and transmit power to optimize network performance.
  5. Simplified Auditing: Access detailed information about AP configurations and status for compliance and reporting purposes.

Summary

By leveraging the AP Management and Monitoring feature in the Nile Portal, administrators can ensure optimal wireless network performance, quickly address issues, and maintain a high-quality user experience across their Nile Access Service deployment.