Alerts and Audits
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Nile Portal Alerts
Client Device Alerts
RADIUS Alerts for Client Devices
6min
overview the nile access service continuously monitors the radius authentication transactions across all connected client devices when a significant percentage of clients encounter radius failures, the nile access service generates alerts to notify the network administrators radius alert thresholds the nile access service uses the following thresholds to determine when to generate radius alerts 5% to 10% client failures if 5% to 10% of the clients attempting radius transactions in the last 15 minutes have encountered failures, the following alert is generated radius alert 5% <= clients < 10% <# number> of clients attempting radius transactions in the last 15 minutes encountered failures at \<site> for \<x hrs/mins> 10% to 25% client failures if 10% to 25% of the clients attempting radius transactions in the last 15 minutes have encountered failures, the following alert is generated radius alert 10% <= clients < 25% <# number> of clients (>10%) attempting radius transactions in the last 15 minutes encountered failures at \<site> for \<x hrs/mins> 25% to 100% client failures if 25% to 100% of the clients attempting radius transactions in the last 15 minutes have encountered failures, the following alert is generated radius alert 25% <= clients <= 100% <# number> of clients (>25%) attempting radius transactions in the last 15 minutes encountered failures at \<site> for \<x hrs/mins> alert lifecycle the radius alert is "closed" when the condition is cleared, i e , when less than 5% of the clients are encountering radius failures alert categorization and visibility the radius alerts are categorized as "client devices" in the nile cloud services portal's alert table when a user clicks on the alert, they are taken to the "devices" page, which displays the filtered list of devices with the corresponding radius errors by providing these radius alerts, the nile access service helps network administrators quickly identify and address any issues related to radius authentication, ensuring the seamless operation of the network infrastructure