Nile Co-Pilot - Chatbot
6min
Nile Co-Pilot chatbot is designed to provide intelligent, efficient, and personalized support for Nile customers. This guide helps the users Nile Co-Pilot in using its features.
The GenAI-Powered Nile Co-Pilot leverages advanced Generative AI technology to provide natural, context-aware, and real-time interactions with users. Nile Co-Pilot answers customer queries on various capabilities of Nile Access Service.
Nile Co-Pilot understands complex queries and provides personalized responses. Nile Co-Pilot's key features include:
- Natural Language Understanding (NLU): Understanding complex queries in plain language.
- Contextual Awareness: Remembering the context of ongoing conversations to deliver more accurate responses.
- Personalization: Adapting to user preferences and provides tailored responses.
- Nile services users may invoke Nile Co-Pilot from Nile Portal by clicking the "Nile Co-Pilot" icon.
- Users may ask the question in natural language
- Users may use specific keywords or ask questions with specific phrases to receive precise responses. More specific question leads to more specific response.
- Upon receiving an answer user may provide feedback indicating their satisfication with the response.
- Nile uses the feedback from users to learn and fine tune the performance of Nile Co-Pilot
- General Availability (GA) Release - 12/27/24
- Nile Co-Pilot answers questions from the users on the content from the following areas:
- Nilesecure.com
- Nile Access Service Documentation
- Documentation for Nile Installers
Following diagram illustrates an interaction between Nile User and Nile Co-Pilot.
Nile Co-Pilot Interaction
