Nile Infrastructure Alerts

24 min

introduction nile infrastructure alerts raise awareness about the issues experienced by nile owned services such as nile service block (nsb), nile guest service, and nile dhcp service below is the list of alerts raised in the nile portal for nile infrastructure, along with recommended actions device unavailable this alert is generated when a nile service element, such as switches, access points, or sensors go offline the user can view the details on offline network elements by clicking the alert and visiting the "nile device inventory" page true 330,331left unhandled content type left unhandled content type left unhandled content type left unhandled content type link down this alert is generated when a link connecting the nile service element with another nile service element or upstream devices is down true 330,331left unhandled content type left unhandled content type left unhandled content type left unhandled content type poe not granted this alert is generated when a poe request from a wired device connected to a nile switch cannot be granted by the nile switch true 330,331left unhandled content type left unhandled content type left unhandled content type left unhandled content type floorwide poe budget limit this alert is generated when the aggregated poe across all nile switches on a floor is close to the limit, and less than 30w of aggregated power is available true 330,331left unhandled content type left unhandled content type left unhandled content type left unhandled content type temperature is high this alert is generated when the nile service element is operating at a higher than recommended temperature true 330,331left unhandled content type left unhandled content type left unhandled content type left unhandled content type power supply down this alert is generated when one of the power supplies in the nile access switches, distribution switches, and head end equipment is down true 330,331left unhandled content type left unhandled content type left unhandled content type left unhandled content type nile cloud dhcp pool space is low this alert is generated when the nile cloud dhcp service is running low on the ip address pool space true 330,331left unhandled content type left unhandled content type left unhandled content type left unhandled content type nile guest dhcp pool space is low this alert is generated when the nile guest dhcp service has exhausted all ip addresses true 330,331left unhandled content type left unhandled content type left unhandled content type left unhandled content type nile services cloud processing issues this alert is generated when nile services cloud experiences momentary processing issues true 330,331left unhandled content type left unhandled content type left unhandled content type left unhandled content type device location change this alert is generated when nile sensors are displaced from the original installed location true 330,331left unhandled content type left unhandled content type left unhandled content type left unhandled content type maintenance window this alert is generated when nile services is undergoing maintenance true 330,331left unhandled content type left unhandled content type left unhandled content type left unhandled content type nile pop tunnel down this alert is generated when nile guest services is not available true 330,331left unhandled content type left unhandled content type left unhandled content type left unhandled content type renegotiation to lower speed nile service block links this alert is generated when a network link is operating at a lower speed than its provisioned capacity the alert covers both intra nsb links (access point to switch, switch to switch) and nsb to internet links (ds isp) these conditions are typically caused by devices renegotiating to a lower speed, often due to a faulty cable true 330,331left unhandled content type left unhandled content type left unhandled content type left unhandled content type flapping links this alert is generated when a network link flaps continuously the alert covers both intra nsb links (access point to switch, switch to switch) and nsb to internet links (ds isp) these conditions are typically caused by a faulty cable true 330,331left unhandled content type left unhandled content type left unhandled content type left unhandled content type incompatible sfp ds to isp link this alert is generated when an incompatible sfp is detected on the link between nile service block's distribution switch (ds) and the internet service provider (isp) router true 330,331left unhandled content type left unhandled content type left unhandled content type left unhandled content type