Nile Service Alerts
Nile Service Alerts raise awareness about Nile Service's performance guarantees - availability, capacity and coverage.
Below is the list of alerts raised in the Nile Portal for Nile Service performance guarantees.
This alert is generated when Nile service is operating at less than guaranteed capacity.
Example Alert | Nile service is operating at less than provisioned capacity at Bangalore/Bldg_1/Floor_1 for 5 minutes |
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Recommended Customer Action | • Check for alerts: Nile access point down • Check for alerts: sensor down • Check for alerts: link down |
This alert is generated when Nile service is operating at less than guaranteed WiFi coverage.
Example Alert | Poor WiFi coverage ( <-67dbm) detected at Bangalore/Bldg_1/Floor_1 for 4 minutes |
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Recommended Customer Action | • Check for Nile access point failure • Check for link down, cable damaged • Check for WiFi interference alerts |
This alert is generated when Nile service is not available.
Example Alert | Unavailability of Nile Service detected at Bangalore/Bldg_1/Floor_1 for 7 minutes |
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Recommended Customer Action | • Check for Nile Access Point failure • Check for link down • Check for WiFi interference alerts |
