Monitoring and Troubleshooting
Nile Service Block

What do the colors of the Nile Access Point (AP) LED mean?

1min

The Nile Access Point (AP) is equipped with a single tricolor LED: Red, Green and Blue. The LED color reflects a system level status indicator that provides installers, IT admins and end users with adequate information on the running state of the Nile Service at a given Access Point.

The following table lists the transient and persistent AP LED colors and their meaning:

LED Color state

Condition

Notes

Off

AP is turned off

AP is turned off

Red

If transient -> Initial power on If persistent -> Faulty AP

Blinking Green

Transient color that indicates System OS loading and initialization under way

Blinking Blue

if transient -> Service bringup and attempt to connect to active HeadEnd and Cloud. If persistent -> unable to connect to cloud and active HeadEnd.

Bluetooth is turned ON and Ready to Pair

Blue

Bluetooth paired

Bluetooth connection established with Mobile app

Blinking Red

Case1: Unable to reach the cloud, while connected to active HeadEnd Case2: Able to reach the cloud, but unable to connect to active HeadEnd

Case1: AP wireless service is Up , but Internet may be unavailable. No management and reporting from/to cloud Case2: AP wireless is unavailable, but cloud is reachable

Green

Nile Service fully operational